TERMS & CONDITIONS

Company Name: Orbit 360

1. Acceptance of Terms
   By accessing, purchasing, or using any or service from Orbit 360, you (“Client”, “Customer”, “User”) agree to be bound by these Terms & Conditions. If you do not agree to these Terms, you must not use our services. Orbit 360 reserves the right to update, modify, or replace these Terms at any time without prior notice. Continued use of our services constitutes acceptance of any changes.
2. Scope of Business
   Orbit 360 is a Digital Marketing & IT Solutions provider, offering:

Digital Marketing Services (SEO, Social Media Marketing, Paid Advertising, Content Marketing, Branding, etc.)

Website & Mobile Application Development

Custom Software Development and Integration

Hardware Sales (Computers, Laptops, Networking Equipment, Peripherals, etc.)

Software Licensing & Technical Support

3. No Refund Policy
   Orbit 360 follows a strict No Refund Policy.

Once payment is made, it is non-refundable, regardless of the reason, including dissatisfaction, delay caused by the client, or change of mind.

Service fees for digital marketing, software development, or consultancy are not refundable under any circumstances.

In case of sales (hardware/software), no refunds will be issued once the order has been processed or dispatched.

4. Shipping, Courier & Logistics Charges
   All courier, logistics, and shipping expenses are borne by the customer unless stated otherwise in writing.

Charges vary based on weight, size, and delivery location.

Orbit 360 is not responsible for delays, loss, or damage caused during transit by third-party logistics providers.

Any claims for shipping damage must be raised directly with the courier company.

5. Service Delivery Timelines
   Project deadlines and delivery dates are estimates and may vary depending on scope, complexity, and client cooperation.

Delays in providing required content, approvals, or payments by the client will result in extension of delivery timelines.

Orbit 360 shall not be held liable for delays caused by force majeure events, third-party dependencies, or unforeseen circumstances.

6. Software Licensing & Usage
   All software provided by Orbit 360 is subject to the terms of the software vendor’s license agreement.

Clients must not copy, modify, distribute, or reverse-engineer any licensed software without explicit written consent from the vendor.

Software sold or installed is for lawful use only and must comply with applicable laws.

Warranty claims must be handled directly with the manufacturer or authorized service centers.

Warranty does not cover damage due to misuse, electrical faults, accidents, or unauthorized repairs.

8. Pricing & Payment Terms
   All prices are subject to change without notice.

Full payment must be made before delivery of commencement of services unless otherwise agreed in writing.

Taxes, duties, and applicable government charges are the responsibility of the client.

Late payments may attract additional charges or suspension of services.

9. Limitation of Liability
   Orbit 360’s total liability, whether in contract or tort, will not exceed the total amount paid by the client for the specific service.

Orbit 360 is not liable for indirect, incidental, or consequential damages, including loss of data, revenue, or business opportunities.

10. Intellectual Property
    All creative work, code, designs, marketing materials, and intellectual property produced by Orbit 360 remain its property until full payment is received.

Upon full payment, ownership of final deliverables will transfer to the client, excluding any third-party assets or licensed components.

11. Confidentiality
    Both parties agree to keep confidential any proprietary information, trade secrets, or sensitive data shared during the course of the project.

Orbit 360 may use the client’s brand name and work portfolio for marketing purposes unless specifically restricted in writing.

12. Termination of Services
    Orbit 360 may terminate any ongoing service or contract in cases of:

Non-payment by the client

Misuse of services

Violation of these Terms & Conditions

Upon termination, any unpaid amounts become immediately due and payable.

13. Governing Law & Dispute Resolution
    These Terms & Conditions are governed by the laws of India.

Any dispute will be subject to the exclusive jurisdiction of the courts in Ujjain, Madhya Pradesh.

In case of a dispute, parties shall first attempt to resolve the matter amicably before seeking legal remedies.

14. Force Majeure
    Orbit 360 will not be liable for delays or failure in performance caused by events beyond its control, including natural disasters, internet outages, strikes, or government restrictions.
15. Acceptance
    By purchasing from or engaging with Orbit 360, the client acknowledges that they have read, understood, and agreed to these Terms & Conditions.

📌 Note: Orbit 360 reserves the right to update or amend these Terms at any time without prior notice.